Change confidently: better processes and improved structures.

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Process & Change Management

We understand that change can be challenging, especially in the fast-paced and complex business environment of the fashion industry. However, implementing process changes can provide many benefits, including improved efficiency, cost savings, increased customer satisfaction, and enhanced competitiveness.


At Conceptable, we offer expert process and change management services to help your business navigate the challenges of major technology changes, business changes following sale, acquisition, or mergers, and the setting up or moving of teams and offices in multiple countries.


We have extensive experience in these areas, and we take a holistic approach to change management. We understand that during the change project, parameters may shift, and people may respond differently than management expects. Our role is to provide strategy and coordination to ensure that key changes result in a successful outcome for your business.


We believe that flexibility and control are equally crucial in change management, as these allow us to adapt and respond to challenges as they arise. Our team is committed to being a trusted partner for our clients, and we are dedicated to helping you achieve your desired outcomes and realize the benefits of process change in the fast-paced and complex business environment of the fashion industry.

Helping fashion businesses improve and reach a new level.

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Not sure if this service covers everything you need?

If you are unsure which of our services would be best for your business, our D.O.C.S. review may be a great start. This quick but comprehensive review looks at the business Directional, Operational, Commercial, and Sustainability status and the ability to deliver the current strategies. The result should highlight where improvements may be needed and would bring the most value. You can then use that information to make decisions internally or with our guidance.

What is a D.O.C.S. Review?

Just some of the clients that our team already had the pleasure of working with:

Belstaff is a Conceptable fashion business transformation client
River Island is actively progressing its development, buying and production capabilities with support from Conceptable
The OKA product and technology teams have been supported throughout their growth
Conceptable and TOAST collaborate on progressive product and purchasing capability improvements
Wiggle transformed their product management capabilities with the help of Conceptable and recommended technology.
DCK Group works closely with Conceptable on process and technology improvements
Rapha have been using recommended systems and processes in sourcing and product development teams for over 10 years
Margaret Howell has adopted Cloud based PLM and updated processes in collaboration with Conceptable
Temperley London is a Conceptable client

Featured: Five Reasons Why Fashion Business Change Management should be guided.

Change is inevitable in the fashion industry, and managing it effectively can be the difference between having a positive or negative outcome. In this short feature we explore why, especially in fashion businesses, change management should be carefully planned and guided. Learn about just five of the reasons why planning and controlling change can reduce disruptions, improve adoption, enhance team performance, foster engagement, and reduce resistance. Your fashion business can benefit significantly from guided change management strategies.


  1. Reduce disruption:To minimise business disruption, change management must be carefully planned and controlled. Fashion businesses can reduce the risk of disruptions to their operations and ensure a smooth transition by taking the time to carefully plan and prepare for changes.
  2. Improve adoption: Carefully introducing changes to teams with clear communication and support can aid in change adoption and acceptance. Fashion businesses can increase the chances of successful implementation by involving team members in the change process and providing the necessary training and resources.
  3. Improve team performance: Introducing changes to teams with caution can also help to improve team performance and productivity. Fashion businesses can ensure that team members have the skills and resources they need to effectively adapt to changes and continue to perform at a high level by involving team members in the change process and providing the necessary support.
  4. Foster engagement: By carefully introducing changes to teams with clear communication and support. Fashion businesses can increase buy-in and support from team members by involving them in the change process and demonstrating the value of the changes to the business.
  5. Reduce resistance: Introducing changes to teams with clear communication and support can help to reduce resistance and resistance to change. Fashion businesses can reduce the risk of resistance and ensure a smoother transition by involving team members in the change process, providing the necessary resources and training, and clearly communicating the benefits of the changes.

If you recognise the need for change, but also the need for guidance as you implement process change or structural and directional adjustments, then why not reach out to us to see if we can collaborate on your project?

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“We have helped so many fashion businesses to make incredible progress.

However, we all know there is still so much more to do to improve the industry.
Let our team guide you as you create positive change for your shareholders and people. Start by asking us about our transformative consultancy and mentoring services.”

Ben Muis - Transformation Consultant and Director

Start transforming your fashion business with our expert help and guidance.

Focus on what you need or simply get a clear picture of your business’ Directional, Operational, Commercial, and Sustainability status.

Request a Consultation

Further reading: Useful articles for you.

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